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The company updates the application frequently with bug fixes and performance improvements to ensure a smooth meeting experience. You can also update the installed version of Zoom by clicking on Check for Updates which is found by clicking on your icon in the top right of your Zoom client.
Browser tabs in particular can be automatically updating web page content in the background which consumes valuable bandwidth. This may be obvious, but avoid other bandwidth-intensive activities like downloading software updates or streaming a YouTube or Netflix video while on a Zoom call. VPNs are known to cause performance issues with Zoom.
Note that the Zoom application will automatically lower the quality of your video stream if your bandwidth drops below 1. Alternatively, you may try connecting directly via wired port on your router. Adjust Zoom Settings — Zoom has a series of advanced features that can significantly improve the video and audio quality during meetings.
However these features may cause Zoom to freeze due to additional usage of network bandwidth and hardware resources. To improve performance, these features can be disabled by accessing Zoom Video settings. To access the Zoom video settings, Launch the Zoom client and go to Settings and select Video or Click the arrow icon within the video camera icon during a call and then select Video Settings on the pop-up menu.
Turning off the video and sending only audio to meeting participants uses less bandwidth and can improve your audio quality. This uses less bandwidth and will prevent excess noise on the call. If issues continue, turn off your audio and connect to Zoom audio using your cell phone or landline rather than over the Internet.
To ensure your issue gets addressed as quickly and correctly as possible, please provide the Service Desk technician with the following information: The date and start time of the problematic zoom meeting or meeting ID if known If on campus, the building and room number of where you had the problem. Approximately how many other applications and web browser tabs you had open during the Zoom session.
Zoom is fully integrated into all Canvas courses. Report a Zoombombing Waiting Room — Enabling and Disabling Attendees cannot join a meeting until a host admits them individually from the waiting room. Search or scroll to find the Waiting Room option. Toggle the button next to the Waiting Room to enable this feature. Phone: , extension 2 Online Submission Chat live with the support team by visiting your account and selecting help in the lower right-hand corner. System Status Service Alerts Checking for service alerts Scheduled Maintenance Checking for scheduled maintenance Spartans Will.
ORG", "NS COM", "NS UK", "NS How to Claim Host Instructions : Follow these instructions to claim host in a meeting you scheduled in case you are unable to record. Live training dates on Zoom meetings and webinars offered via Zoom can be found on the Organizational Development website: Organizational Development Events Zoom Webinars up to 1, participants A Zoom webinar allows a host MSU faculty and staff to broadcast content to up to 1, participants.
PowerPoint Title Slide - Participant Instructions : Customizable template for giving Zoom webinar participants instructions at the beginning of a webinar. X Close. Search for. All personal settings in your account including profile, meeting and webinar schedules, audio conference will be moved over automatically once you switched to the HIPAA compliant account, and all data will be kept in the original order.
Please use your email address and password. Detail features for Zoom Pro Meeting and Webinar here. If you encounter log-in issues or need other technical support, Please use this contact form , or contact MSU IT Service Desk at Local: , or Toll Free: , or send email to ithelp msu.
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